Handling negative restaurant reviews and how to find them

Once you create your restaurant’s/bar’s/café’s profile on social review sites, such as Yelp, Google Places, and all the other restaurant directories, you will start getting reviews from your guests.
More and more people are relying on public reviews to make decisions, especially when it comes to where to eat, so keeping an eye on them is important, and should actually be part of your public relations strategy.
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